1. Can I see my Credit Cards in New NetBanking?
You can view all your credit cards details on New NetBanking. Path: Login >> Go to Pay >>Cards
2. Can I see Inactive Credit Cards in New NetBanking?
You can view your inactive or blocked credit cards on New NetBanking. Path: Login >> Go to Pay >>Cards >>Show inactive cards.
3. Can I see my blocked credit card?
You can view your inactive or blocked credit cards on New NetBanking. Path: Login >> Go to Pay >>Cards >>Show inactive cards.
4. Can I see full credit Card number?
For security reasons, the full Credit Card no. is only visible on your Card. It can be seen on your credit card.
5. How can I Apply for a new Credit Card?
You can apply for credit card by following these steps. Path: Pay >>Cards >>Actions >>Apply for a Credit Card.
6. How can I block my credit card?
You can block your credit card on below path's
Pay >>Cards >>Cards landing page >>Block
Pay >>Cards >>cards landing page >>select a credit card >>credit card summary >>Block
7. I have lost my CC, what do I do?
You need to immediately block your lost credit card by following steps:
Pay >>Cards >>Cards landing page >>Block
Pay >>cards >>cards landing page >>select a credit card >>credit card summary >>Block
8. How do I close my Credit Card?
The Card member may terminate the Card membership by following this procedure:
Write to HDFC Bank requesting termination at the following address:
Manager,
HDFC Bank Credit Cards,
P.O Box 8654
Thiruvanmiyur P.O
Chennai – 600 041
9. How to register for E-statements?
You can register for E-statements online. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>Enable E-Statements.
10. I want to register for E-statements, but I don’t have email address?
You can register for E-statements by visiting your nearest branch to update your e-mail id with the bank. (Click here to branch locator landing page)
11. How can I pay my unbilled amount?
To pay your unbilled amount, kindly follow the Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>Pay unbilled amount.
12. Where can I view statements for Card transactions?
To view your Card Statements, kindly follow the Path: Login >> Go to Pay >>cards >>Select Credit card >>Unbilled transactions. Also user can able to view his billed transactions on below path
Pay>> cards >>Select Credit card >>Download statements
13. Where can I see my Credit Card Statement?
To view your Card Statements, kindly follow the Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>Download Statements.
14. Where can I check my Credit Card unbilled spends?
To pay your unbilled amount, kindly follow the Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>Unbilled transactions.
15. What is Add on card?
If you have HDFC bank credit card, you can request for add on card for your family member or friends, if they have HDFC Bank Account.
16. Where can I apply for add on card?
You can apply for Add-On Credit Card online. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>add on card >>request add on card.
17. How many addon cards can I apply?
You can apply for 3 addon cards per card holder.
18. What is Smart EMI?
Smart EMI is the option wherein you can choose to pay your unbilled amount on EMI
Follow below path to pay your unbilled amount on EMI
Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>convert unbilled amount to monthly installments
19. What is process to apply for smart EMI?
Smart EMI is the option wherein you can choose to pay your unbilled amount on EMI
Follow below path to pay your unbilled amount on EMI
Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>convert unbilled amount to monthly installments
20. How can I convert my unbilled amount on EMI?
Smart EMI is the option wherein you can choose to pay your unbilled amount on EMI Follow below path to pay your unbilled amount on EMI path : Pay >>Cards >>Select a Credit Card >>convert unbilled amount to monthly installments
21. How do I take EMI on my Credit Card?
Smart EMI is the option wherein you can choose to pay your unbilled amount on EMI Follow below path to pay your unbilled amount on EMI path : Pay >>Cards >>Select a Credit Card >>convert unbilled amount to monthly installments
22. I don’t have sufficient funds to pay my full Card bill. What can I do?
Smart EMI is the option wherein you can choose to pay your unbilled amount on EMI Follow below path to pay your unbilled amount on EMI path : Pay >>Cards >>Select a Credit Card >>convert unbilled amount to monthly installments
23. What is the process to get loan on credit card?
Kindly follow below process to get loan on your credit card. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>Get Loan on this Card
24. How can I get Insta loan?
Kindly follow below process to get Insta loan on your credit card. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>Get Loan on this Card
25. How can I get Jumbo Loan?
Kindly follow below process to get Jumbo loan on your credit card. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>Get Loan on this Card
26. Can I get loan on Credit Card?
Kindly follow below process to get loan on your credit card. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>Get Loan on this Card
27. Can I get money from my Credit Card?
Kindly follow below process to get loan on your credit card. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>Get Loan on this Card
28. How can I reissue my block card?
You can reissue your credit card by following these steps. Path: Login >> Go to Pay >>Cards >>View Inactive Credit Card >>Send this Card
29. What is balance transfer on EMI?
Balance transfer on EMI is the feature to pay other bank (non- HDFC Bank ) credit card bill through HDFC Bank's credit card EMI options
Path : Pay >>Cards >>Select a Credit Card >>actions >>pay other credit card bill. (Balance transfer on EMI)
30. What is pay my other credit cards bill?
Balance transfer on EMI is the feature to pay other bank (non- HDFC Bank ) credit card bill through HDFC Bank's credit card EMI options Path : Pay >>Cards >>Select a Credit Card >>actions >>pay other credit card bill(balance transfer on EMI
31. Can I pay my other credit card bill on EMI?
Balance transfer on EMI is the feature to pay other bank (non- HDFC Bank ) credit card bill through HDFC Bank's credit card EMI options Path : Pay >>Cards >>Select a Credit Card >>actions >>pay other credit card bill(balance transfer on EMI)
32. Can I pay my other Credit Card bills using HDFC Bank Card?
Balance transfer on EMI is the feature to pay other bank (non- HDFC Bank ) credit card bill through HDFC Bank's credit card EMI options Path : Pay >>Cards >>Select a Credit Card >>actions >>pay other credit card bill(balance transfer on EMI)
33. I want to use HDFC Bank Card to pay other Cards.
Balance transfer on EMI is the feature to pay other bank (non- HDFC Bank ) credit card bill through HDFC Bank's credit card EMI options Path : Pay >>Cards >>Select a Credit Card >>actions >>pay other credit card bill(balance transfer on EMI)
34. How can I set Autopay on Credit Card?
You can set Autopay online. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>set Autopay
35. How to set standing instructions to pay credit card bills?
You can set standing instructions Online. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>Set Auto Pay
36. How to schedule credit card bills for payment?
You can set Autopay online. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>set Autopay
37. How to set automatic card payments?
You can set Autopay online. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>set Autopay
38. How can I de-registered Autopay?
You can deregister your Autopay registered card online. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>deregistered Autopay
39. Can I pay utility bills on credit card?
You can pay your utility bills through following option. Path: Login >> Go to Pay >>Bill Pay (Link to take to Bill Pay landing page)
40. What is the process to pay other bills on credit card?
You can pay your utility bills through following option. Path: Login >> Go to Pay >>Bill Pay (Link to take to Bill Pay landing page)
41. Where is the option of Smart pay?
You can your utility bills by following option. Path: Login >>Personal >>Bill Pay
42. How can I pay someone else's credit card bill?
If you have already added payee, then proceed to money transfer or Add Payee. Path: Login >> Go to Pay >>Cards >>Action >>Pay other credit card bills.
43. How can I upgrade my credit card?
Kindly follow below path to upgrade your credit card. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>Upgrade
44. Can I use my credit card internationally?
To enable your credit card international usage, you follow below path.
Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>Limits and Restrictions >>Usage >>Switch on the toggle button under International usage
45. How can I set international usage limit?
To set international usage limit, kindly follow path. Path: Login >> Go to Pay >>Cards >>Select a Credit Card >>Limits & Restrictions Usage >>Switch on the toggle button under International usage
46. How can I change my credit card dispatch address?
Kindly visit nearest HDFC Branch to change your address.
47. I don't know my Credit Card PIN. Can I get it online?
You can request for your Credit Card PIN online. An OTP will be sent to you with which you can visit your nearest HDFC Bank ATM to set your Credit Card PIN. You can also request for the PIN to be sent to your mailing address. Path: Login >> Go to Pay >>Cards >>Set PIN
(Click on Cards should take to Cards landing page. Click on HDFC Bank ATM should take the customer to https://www.hdfcbank.com/branch-atm-locator)
48. I forgot my Credit Card PIN. What should I do?
You can request for your Credit Card PIN online. An OTP will be sent to you with which you can visit your nearest HDFC Bank ATM to set your Credit Card PIN. You can also request for the PIN to be sent to your mailing address. Path: Login >> Go to Pay >>Cards >>Set PIN
(Click on Cards should take to Cards landing page. Click on HDFC Bank ATM should take the customer to https://www.hdfcbank.com/branch-atm-locator)
49. I have a new Credit Card, can I set PIN online?
You can request for your Credit Card PIN online. An OTP will be sent to you with which you can visit your nearest HDFC Bank ATM to set your Credit Card PIN. You can also request for the PIN to be sent to your mailing address. Path: Login >> Go to Pay >>Cards >>Set PIN
(Click on Cards should take to Cards landing page. Click on HDFC Bank ATM should take the customer to https://www.hdfcbank.com/branch-atm-locator)
50. How to get Credit Card PIN?
You can request for your Credit Card PIN online. An OTP will be sent to you with which you can visit your nearest HDFC Bank ATM to set your Credit Card PIN. You can also request for the PIN to be sent to your mailing address. Path: Login >> Go to Pay >>Cards >>Set PIN
(Click on Cards should take to Cards landing page. Click on HDFC Bank ATM should take the customer to https://www.hdfcbank.com/branch-atm-locator
51. What are my Reward Points on Credit Cards?
You can view You can view rewards points on Credit card summary page
Pay>>Cards>>Select the credit card>>Reward points
52. How many Points are on my Credit Card?
You can view rewards points on Credit card summary page
Pay>>Cards>>Select the credit card>>Reward points
53. Can I get my Credit Card points redeemed?
You can view rewards points on Credit card summary page
Pay>>Cards>>Select the credit card>>Reward points
54. How many reward points can be earned on my Credit Card?
You can view rewards points on Credit card summary page
Pay>>Cards>>Select the credit car
